F5 announced multiple security offerings to bridge security and fraud team operations that help customers block automated and human-driven malicious activity, shield valuable user details, and stop fraud. New solutions extend F5’s Shape Security portfolio of SaaS and managed services to protect customers, applications, and APIs against account takeover (ATO) while delivering better digital experiences at every touchpoint.
Today, any organization issuing or accepting digital payments is an ATO target. Once an account is compromised, a fraudster may drain funds, purchase goods or services, or access payment information to use on other sites—alienating customers and eroding revenue. ATO often starts with credential stuffing, where previously compromised user credentials (such as username/password pairs) and personally identifiable information (PII) are continuously tried in an automated fashion until achieving a successful login. Another common way cybercriminals pursue ATO is through client-side attacks which take ownership of legitimate websites by installing digital skimming tools to steal login credentials, payment card details, and other PII.
F5’s complementary solutions now offer the industry’s most comprehensive account takeover protection on a single platform. Leading security and fraud prevention techniques eliminate automated and human attacks across numerous threat vectors. Organizations can better defend against bots targeting their web properties and those of third-party providers with Aggregator Management, recognize legitimate users throughout the customer journey with Authentication Intelligence, and rapidly gain insight into client-side digital skimming attacks with Client-Side Defense. Coupled with the rapid removal of post-login fraud via Account Protection, F5 Shape provides an end-to-end approach that assesses intent, streamlines digital experiences, and halts ATO attempts otherwise leading to fraud, lost revenue, and reduced customer loyalty.
“F5 Shape comprehensively mitigates the impact of nefarious human and automated traffic to stop account takeover and any number of derivative threats,” said Saurabh Bajaj, VP of Product Management, F5 Shape. “Offering solutions on a single platform encourages collaboration while freeing up fraud and SecOps teams to focus on other priorities and apply insights to improve performance. With the ability to proactively surface anomalies and suspicious account behavior, F5 eliminates cybercrime in a variety of ways at each stage of the customer’s digital journey, providing the industry with a true end-to-end security, authentication, and fraud solution.”