CEQUENS announced the launch of its new product Verify. The product offers verification solutions such as two-factor authentication to companies looking to protect user identities and online accounts. Verify joins a comprehensive product suite of communication solutions and brings CEQUENS closer to implementing an omnichannel approach in business communication.
“Verify offers best-in-class digital security and protects user data from constant threats,” says Hussein El-Safy, Product Manager at CEQUENS. “Two-factor authentication adds extra security layers to ensure safe and immediate access to data.”
Amid rapid cloud migrations, more industries are growing aware of the importance of Two-factor authentication. Verify facilitates the adoption of different verification methods such as SMS one-time passwords, voice one-time passwords, and application soft tokens. CEQUENS offers Verify as part of its award-winning Communication Platform – the multichannel solution built to foster connections between businesses and their customer base worldwide. Through multichannel integrations and a set of capable APIs, Verify presents different industries with verification experiences via SMS, Voice, or Email.
The COVID-19 pandemic played a part in the decision to launch Verify now. Industries such as BFSI (Banking, Financial Services, and Insurance), Healthcare, Manufacturing, Retail, and Logistics all had to accelerate their adoption rate of two-factor authentication during the pandemic. As digital transactions increased, so did the need for secure online environments to protect sensitive data. It is worth noting that during 2020, these industries and more lost the equivalent of 20 million dollars in damage costs due to global ransomware attacks, which indicates a pressing need for better security solutions made for modern customers.
Industries like banking and fintech companies can use Verify to protect financial data and secure online payments by sending immediate one-time passwords for multiple transactions. Retail and e-commerce solution providers, on the other hand, can use it to help their users validate their own identities during online shopping. While digital platforms and software houses can guide users while setting up digital accounts or devices and secure their logins using immediate verification codes. To learn more about how Verify works in your industry, schedule a demo call with one of CEQUENS’s experts through this link.
Verify is CEQUENS’s second major product launch in 2021, following CEQUENS Chat, which was unveiled in January to commemorate the company’s 10th anniversary celebration. CEQUENS Chat is an all-in-one customer engagement solution with multichannel platform integrations.