MuleSoft reported that 70% of automation initiatives are being hindered by security concerns and data silos, as organizations increasingly look to automation to improve efficiency and productivity. However, MuleSoft’s IT and Business Alignment Barometer also revealed opportunities for companies to overcome these challenges and enable faster innovation across their organizations. IT and business teams working closely together can shrink or even eliminate organization silos, significantly reducing time to market. The report shows that almost 9 in 10 (87%) say IT and business alignment has improved over the last 12 months leading to a number of benefits, including improved collaboration (64%), operational efficiency (58%), and better customer experience (54%).
“IT and business alignment is no longer ‘a nice to have’ – it’s essential to meeting the urgency of today’s digital imperatives,” said Brent Hayward, CEO, MuleSoft. “Delivering innovation fast requires reusable, secure assets the business can self-serve to quickly launch new digital experiences, products and services. As IT and business teams drive automation initiatives forward, empowering more people – developers and non-developers alike – to connect data and apps in a secure, yet frictionless way will be key to organizations’ future success.”
Based on a global study of 2,400 IT decision makers (ITDMs) and business decision makers (BDMs), the MuleSoft IT and Business Alignment Barometer also highlights organizations’ business priorities and challenges over the next 12 months:
In an all-digital, work-from-anywhere world, it’s never been more important to sense and respond to changing market dynamics — and the needs of customers and employees — with speed, agility, and efficiency. Automation has become a rising focus for many organizations to drive convenience, speed, and cost reductions.